El Gordo Terms & Conditions
1. Acceptance of the Terms
By using El Gordo's services, you agree to be bound by these Terms and Conditions ("Terms"). If you do not accept these Terms, please do not use our services.
2. Eligibility Requirements
To use our services, you must meet the following eligibility requirements:
3. Minimum Age Requirements
You must be at least 18 years old (or the age of majority in your jurisdiction) to use our services. If we discover that you are under the minimum age, we reserve the right to suspend or close your account.
4. Geographic Restrictions
We may restrict access to our services from certain countries or territories due to local laws and regulations. You must not attempt to bypass these restrictions using VPNs or other technologies.
5. Account Registration Rules
To create an account with us, you will need to provide accurate information about yourself and your identity. You agree to comply with all applicable anti-money laundering (AML) and know-your-customer (KYC) regulations.
6. One-Account-Per-User Policy
You must not have more than one El Gordo account per user. Attempting to create multiple accounts using different names, email addresses, or other information will result in the suspension or closure of all associated accounts.
7. Identity Verification and KYC
We may request documentation from you to verify your identity and comply with AML/KYC regulations. You agree to provide this documentation promptly and accurately.
8. Account Accuracy Obligations
You must ensure that the information provided during account registration is accurate and up-to-date. Failure to do so will result in the suspension or closure of your account.
9. Account Security Responsibilities
You are responsible for maintaining the security of your El Gordo account, including your login credentials and password.
10. Login Credentials and Password Protection
You must not share your login credentials with anyone else and agree to keep your password confidential.
11. Restricted Behaviour and Prohibited Activities
The following activities are prohibited:
12. Bonus and Promotion Rules
Our bonuses and promotions are subject to change at any time and may have specific terms and conditions that apply.
13. Wagering and Gameplay Conditions
You must comply with our wagering requirements, including minimum stake amounts and maximum winnings limits.
14. Responsible Gambling Expectations
We encourage you to use responsible gaming practices, such as setting deposit limits or taking regular breaks from gameplay.
15. Self-Exclusion and Account Restrictions
If we determine that your account activity is not consistent with our Terms and Conditions, we reserve the right to suspend or close your account temporarily or permanently.
16. Game Fairness and RNG Systems
Our games are designed using random number generators (RNGs) to ensure fairness. We also conduct regular audits of our systems for fairness and integrity.
17. Technical Interruptions or Voided Gameplay
We reserve the right to cancel or void gameplay due to technical issues, including but not limited to server errors or internet connectivity problems.
18. Suspension or Closure of Accounts
We may suspend or close your account at any time without notice if you breach these Terms and Conditions.
19. Intellectual Property and Platform Ownership
All rights in our platform, games, and intellectual property are reserved by us or our licensors.
20. Limitation of Liability
To the extent permitted by law, we will not be liable for any direct, indirect, incidental, special, consequential, or punitive damages resulting from your use of our services.
21. Modification of Terms
We reserve the right to modify these Terms and Conditions at any time without notice. Your continued use of our services constitutes acceptance of such modifications.
22. Contact or Support Guidance
For any questions about these Terms and Conditions or your account, please contact us.
By using El Gordo's services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
