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Cookies Policy

Cookies Policy

What are Cookies?

A cookie is a small piece of data that websites store on your browser or device when you visit them. It's like leaving a note for the website to remember something about you, so they can make the experience better and more personal next time.

Why Do We Use Cookies?

Cookies help us understand how people use our site, what they're interested in, and how we can improve their browsing experience. They also enable some features that make it easier to use our website, like remembering your language preferences or keeping you logged in when you come back.

Types of Cookies

We use different types of cookies for various purposes:

Essential Cookies

These are the most basic cookies that allow us to provide a working site. They remember things like what page you're on and whether you've agreed to our terms, so we can ensure your safety and security while browsing.

  • Session ID (SSID)
  • Purpose: Authenticates user session
  • Expiration date: End of session

Session Cookies

These cookies only last for the duration of your visit. They help us keep track of what you're doing on our site, so we can provide a smooth and responsive experience.

  • Purpose: Remembers user's data during session
  • Expiration date: End of session

Persistent Cookies

These cookies stay with us for longer periods or until you delete them. They remember things like your language preference, so we can offer a personalized experience.

  • Purpose: Remembers user's preferred language
  • Expiration date: 1 year from last visit

Functional Cookies

These cookies help us improve our website by remembering things like how you use our features, so we can optimize them for your needs.

  • Purpose: Remembers user's consent to cookie usage
  • Expiration date: 30 days from last visit

Analytics and Performance Cookies

These cookies help us understand how people use our site, so we can make improvements. They remember things like which pages you visited most often or how long it took for a page to load.

  • Purpose: Tracks user behavior on the website
  • Expiration date: 2 years from last visit

Preference and Language Settings

These cookies remember your language preference, so we can offer you a personalized experience.

  • Purpose: Remembers user's preferred language
  • Expiration date: 1 year from last visit

Login/Session Continuity

We use login persistence to remember who you are and keep you logged in when you come back. This helps ensure a seamless experience.

Login Persistence (LP)Purpose: Authenticates user sessionExpiration date: End of session

Device Recognition

These cookies help us identify your device, so we can tailor our site's performance to meet your needs.

  • Device ID (DEVID)
  • Purpose: Remembers user's device information
  • Expiration date: 1 year from last visit

Security-Related Cookies

We use security cookies to protect you against threats like hacking or malware. These remember things like whether your session has been compromised.

Security ID (SECID)Purpose: Authenticates user session and checks for suspicious activityExpiration date: End of session

Browser Storage Technologies

Browsers store a lot more than just cookies; they also have cache, local storage, and other features that help websites load faster. We use these technologies to remember your preferences and provide a better experience.

  • Purpose: Stores frequently accessed resources for quick retrieval
  • Expiration date: Until cache is cleared

Third-Party Integrations

Some parts of our site may be integrated with other services, like social media platforms or analytics tools. These third-party integrations might use cookies to remember your preferences.

  • Third-Party Integration (TPI)
  • Purpose: Shares user data between integrated sites for seamless experience
  • Expiration date: Until integration is removed

Marketing/Communication Preferences

We want to keep you informed about new features and promotions. We use cookies to remember your preferences and tailor our marketing efforts.

Marketing Preference (MP)Purpose: Remembers user's marketing preference settingsExpiration date: 1 year from last visit

Cookie Consent Management

You have the right to control which cookies we place on your browser. You can adjust these settings at any time by following the instruction.

Browser Cookie Controls

Most browsers allow you to delete or disable cookies. Here's how to do it:

  • Internet Explorer: Press Alt + F, then select "Safety" > "Delete Browsing History".
  • Google Chrome: Click the menu icon (three dots), and go to Settings > Advanced.
  • Mozilla Firefox: Press Ctrl + Shift + Del.

Clearing or Disabling Cookies

If you'd like to remove all cookies from your browser, follow these steps:

  1. Go to "Settings" in your browser
  2. Navigate to the "Cookies" section
  3. Select "Delete All Cookies"
  4. Confirm removal of cookies

Site Functionality Impact When Cookies Are Disabled

Some features might not work as expected if you disable all cookies. For example:

  • You may need to log in every time.
  • Pages might load slower due to increased server requests.

Technical Diagnostics and Performance Optimisation

We continually monitor our site's performance using technical diagnostics tools like Google Analytics. These help us understand how users interact with our website, so we can optimize it for your needs.

Aggregated Analytics Information

Some analytics cookies provide aggregated information about user behavior. We use this data to make improvements:

  • Purpose: Tracks user behavior on the website
  • Expiration date: 2 years from last visit

User Experience Improvements

We're always looking for ways to improve your browsing experience. Cookies help us remember things like what you liked and didn't like, so we can make changes accordingly.

By using our site, you accept our cookies policy. If you'd like more information about cookie management or have questions, please don't hesitate to contact us.